75+
Engineers
Services
Kodertal delivers production-ready AI solutions, from strategy to scale. We design, build, and integrate AI agents, LLMs, chatbots, and automation that fit your workflow, ship faster, and drive measurable business outcomes globally.
Clutch47 reviews
Google124 reviews
Upwork100% Job Success
IT Workflow Automation
AI & LLM Services for
IT Workflow Automation
Transform your IT operations with AI-driven workflow automation that improves efficiency, reduces manual errors, and streamlines system integration for your business.
75+
Specialists
99.9%
Uptime Targets
2–4
Week Kickoff
75+
Specialists
99.9%
Uptime Targets
2–4
Week Kickoff
AI in IT Workflow Automation Challenges
Common challenges in IT workflow automation and how we help businesses overcome them01
Manual Ticket Management
Managing IT service requests and support tickets manually can be time-consuming and error-prone. We leverage AI to automate ticket routing, prioritization, and resolution, ensuring faster response times and improving customer satisfaction.
Our AI models analyze incoming tickets and automatically categorize and assign them to the appropriate teams. This reduces the time spent on manual triaging and helps IT support teams respond quickly, reducing backlog and improving service efficiency.
AI & LLM-Powered IT Workflow Automation Solutions We Deliver
AI-driven solutions to streamline IT workflows, reduce downtime, and improve system performanceAutomated Incident Management
We use AI to automatically detect, triage, and resolve IT incidents, reducing response times and minimizing downtime. Our solutions integrate with existing systems to ensure smooth operations and quick incident resolution.
Predictive IT Maintenance
Our AI models predict potential system failures and recommend preventive maintenance actions, reducing the risk of unplanned outages and improving the overall reliability of your IT infrastructure.
AI-Driven System Monitoring
We provide AI-powered tools that continuously monitor IT systems, ensuring that potential issues are detected and addressed before they cause significant disruptions. This helps maintain high system uptime and reliability.
Intelligent Ticketing and Support
Our AI solutions automate ticket management, categorizing, prioritizing, and routing support requests to the appropriate teams. This speeds up resolution times and enhances the overall customer support experience.
Automation of IT Operations
We build automated workflows to handle routine IT tasks such as patching, system configuration, and resource allocation. This reduces the burden on IT staff and ensures that critical tasks are performed reliably and efficiently.
Data Integration & Synchronization
We develop solutions that seamlessly integrate your IT systems, allowing data to flow freely between departments and platforms. This ensures that your IT operations are aligned and that the right information is accessible to the right people at the right time.
Cloud Management Automation
Our AI solutions automate cloud resource management, optimizing cost, performance, and scalability. We help businesses manage cloud infrastructure with AI-driven automation to ensure efficiency and cost-effectiveness.
Business Continuity Planning
We create AI-driven tools to ensure business continuity by automating disaster recovery planning, system backups, and failover processes. This helps organizations maintain operations even in the event of major IT failures.
LLM in IT Workflow Automation - Usecases
LLM use cases in IT workflow automation to improve operational efficiency and reduce manual workAutomated IT Support Tickets
We use LLM models to analyze and categorize incoming support tickets, automatically assigning them to the appropriate team based on predefined criteria, improving response times and ensuring quicker resolutions.
Self-Service IT Chatbots
Our LLM-powered chatbots assist employees in resolving common IT issues, answering questions, and providing support, reducing the workload of IT teams and enhancing the user experience.
Automated Incident Response
LLMs enable IT systems to automatically identify, categorize, and resolve incidents without manual intervention, reducing downtime and ensuring quicker response times.
Document Generation & Management
We use LLMs to automate the generation and management of IT documentation, creating consistent reports, user manuals, and system configuration files, saving time and improving consistency across the board.
Knowledge Management Automation
LLMs help build and manage knowledge bases by automatically categorizing and tagging documents, providing employees with quick access to relevant IT information and resources.
Code Generation & Debugging
LLM models can automatically generate code snippets, debug existing code, and suggest optimizations, speeding up software development and reducing manual effort in the IT development lifecycle.
Security Policy Enforcement
Our LLM-driven systems automatically enforce security policies by monitoring activity and flagging potential security risks based on predefined rules, helping ensure compliance with regulatory standards.
Predictive IT Systems Management
We use LLMs to predict potential IT issues by analyzing system logs and performance data, providing actionable insights to IT teams and automating preventive actions before incidents occur.
Our Numbers
Our proven success in delivering IT workflow automation solutions for businesses worldwide
400+
Projects Deployed
27+
Industries Worked In
2
Development Facilities
10+
Years of Experience
350+
Happy Customers
24/7
Support Availability
95%
Client Retention
Why Choose Us for IT Workflow Automation?
AI-powered IT automation solutions for faster processes, reduced costs, and increased operational efficiency
IT-First Focus
We specialize in building AI-driven solutions designed specifically to streamline IT workflows, ensuring that your systems work smarter and more efficiently without disrupting your existing infrastructure.
End-to-End Automation
From data integration to incident management, we provide end-to-end AI automation solutions that reduce manual effort, improve service delivery, and increase operational efficiency across your IT department.
Scalable Systems
Our AI models are designed to grow with your organization. As your IT demands increase, our systems scale seamlessly, ensuring that your IT workflows remain efficient and responsive without requiring frequent overhauls.
Security & Compliance
We prioritize security in every AI solution we build, ensuring that your IT workflows comply with the latest data protection standards and regulations, such as GDPR and CCPA.
Proven Track Record
With years of experience and a portfolio of successful AI-driven IT automation projects, we have helped numerous organizations improve their workflows, reduce costs, and enhance operational efficiency.
Customizable AI Solutions
We build AI solutions tailored to your specific IT challenges, ensuring that every tool we create is a perfect fit for your needs, without the need for costly reconfigurations or overhauls.
Long-Term Support
Our commitment to ongoing support ensures that your IT workflow automation systems remain reliable, secure, and effective over the long term, helping you maintain efficiency as your business grows.
Transparent Development Process
We work with you every step of the way, from initial discovery to final deployment, ensuring clear communication, alignment with your goals, and the timely delivery of AI solutions that meet your needs.
Industries We Support with AI Application Development Services
We support founders, fast-growing startups, and enterprise teams
Our Recent IT Workflow Automation Projects
Experience How We’ve Built & Deployed LLMs That Transformed Businesses
Estate Planning / Legal ServicesEstate Planning Modernized with AI Automation
EZ Living Trust set out to modernize estate planning by moving away from manual, paper-based workflows. Built for aging adults and working families, the platform guides users through legal processes with clarity and automation. The original system involved offline appointments, human dependency, and disconnected document handling. With growing demand, the model became hard to manage and scale. Our solution: a digitized platform that systemizes case tracking, streamlines notary assignment, and delivers real-time user visibility—cutting support costs and operational bottlenecks.
2 HrsTime Saved Daily
30%Fewer Errors
25%Overhead Drop
Construction ManagementModern Construction Needs Modern Coordination - Swivu (Beta)
Managing multi-site construction projects with Excel, emails, and verbal updates had become inefficient and error-prone. Swivu Engineering needed a smarter system to track project status, assign tasks across departments, and monitor execution across all locations—without overcomplicating the daily operations for site workers. We designed a real-time project management platform that connects HQ and field teams through a browser-based control panel and a lightweight mobile app. The tool enables role-based collaboration, dynamic scheduling, async updates, and seamless sync across departments. Every task, timeline, and team is now connected with fewer bottlenecks and a lower margin for error.
100+Regions
40%Cost Reduction
95%Client Retention
Enterprise Services / HR OperationsIntent-Based HR Chatbot for Enterprises
Our client’s HR team faced rising volumes of internal queries on policies, benefits, and compliance—all requiring manual lookup and response. Employees lacked a direct way to get reliable answers without digging through PDFs or intranet links. We developed a custom HR chatbot powered by GPT-4o and Elasticsearch with vectorized semantic search. It understands employee intent, fetches relevant clauses, and auto-deflects repetitive queries. For complex cases, it triggers a live-agent handoff and logs the full transcript for review. Role-based access ensures responses are scoped and secure.
300+Projects
40%Interaction Drop
95%Client Retention
AI-Powered ITSM Chatbot DevelopmentLean, Scalable, Always-On IT Support
We developed an enterprise-grade AI assistant that detects urgency, resolves L1/L2 tickets, and fully integrates with ServiceNow and Ivanti.
50%Time Saved
40%Interaction Cut
95%Answer Accuracy
IT Workflow Automation Development Process
Our streamlined process to deliver high-performance IT workflow automation solutions that drive resultsAI Tech Stack for Modern Software Development
Proven tools and frameworks for reliable artificial intelligence software development
OpenAI
Claude
Gemini
Llama 3
Mistral
FalconEngagement Models for AI Projects & Teams
Flexible ways to work with Kodertal across strategy, delivery, and supportAI Consulting & Strategy
We shape roadmaps in 2–4 weeks, prioritize use cases, and align teams, data, and infrastructure together.
Use-case roadmap
Priority alignment
Stakeholder buy-in
KPI definition
Dedicated AI Development Team
Our embedded squad scales with you, delivering weekly demos and supporting 10x growth safely, end-to-end.
Cross-functional squad
Embedded delivery
Flexible capacity
Product scaling
End-to-End Product Development
We own delivery from discovery to launch in 8–16 weeks, integrating UX, backend, data, and APIs.
Full ownership
Discovery & UX
Seamless integrations
Launch planning
Maintenance & Support
We monitor and optimize continuously, targeting 99.9% uptime, lower latency, and predictable costs after launch.
Performance monitoring
Cost optimization
Security updates
SLA support
Testimonials for Our AI Development Services
What founders and tech leaders say about working with Kodertal
Andrei JohnsonBusiness Owner
Kodertal and the team did an amazing and professional job on my project! they did exactly what I needed and more so anyone that is looking to have a project done the right way, adequately and professionally, Kodertal is the brand to go to!!! Thank you again and I will definitely be working with you guys again.
Alexander GrantMarketing Lead
Amazing work! SERP rankings have already started to improve since the changes were made. the Kodertal team's keyword research abilities are truly valuable. Highly recommended!
AhmedProduct Owner
I am Ahamed from (WLS Group Australia) Kodertal team is extremely professional, deliver the work on time, help us to build the cloud computing, its so much easier to work with our team now. good job. Kodertal is highly recommended!
Jahari AbdallahProduct Owner
Working with Kodertal was a great experience. He was always available for discussions and urgent tasks, and his genuine enthusiasm for the project set him apart. What impressed me the most was his proactive approach-actively contributing and implementing valuable ideas that enriched the project.
Pamela HernandezFounder
I just completed my second project with Kodertal and the team. Each experience further cements my respect and admiration for them. Their exceptional professionalism shines through in every interaction. They've showcased unwavering dedication throughout both projects, consistently hard-working, diligent, and committed to the tasks....
Victoria ClarkeProject Sponsor
Great to work with Kodertal team. they were quick to respond and deliver excellent results with our project by going beyond our expectations. I hope to work with them again in near future.
FAQs
Frequently asked questions about IT workflow automation with AIAI automates repetitive IT tasks like incident management, system monitoring, and ticket resolution, improving efficiency, reducing human error, and enhancing service delivery across your IT operations.
Our AI solutions prioritize security, implementing encryption, role-based access, and compliance with industry regulations such as GDPR, ensuring that your IT workflows are both safe and compliant.
Yes, we specialize in integrating AI solutions with existing IT systems, ensuring seamless communication and enhancing your infrastructure without disrupting your operations.
We typically deliver initial AI solutions within 2–4 weeks, allowing you to start reaping the benefits of automation quickly while continuously improving over time.
AI automates repetitive IT tasks like incident management, system monitoring, and ticket resolution, improving efficiency, reducing human error, and enhancing service delivery across your IT operations.
Ready to Build with Kodertal’s AI Experts?
Talk to our team and turn your next AI idea into a production-ready product